Frequently Asked Questions
We are here to guide you through every step. You can find answers to frequently asked questions or view our Help Center. You can always contact us if you have any questions!
If you have questions about your subscription, billing, or technical issues, please contact the508community@uscreen.support.
For all other inquiries, please contact hello@the508community.com.
The 508 Community allows members to watch content, ask questions, and meet like-minded people of faith. All in one place. The website and app includes access to The 508 Community features and a full video library. Community members will have the option to rent or buy premium add-on channels, new release featured videos, and more, for an additional fee.
How do I change my password?
Once signed into your account, you can change your password by clicking Profile at the top right. Select Dashboard. Under Private Info, click on Change Password. Enter your current password, then your new password. Click Save Changes.
How do I update my billing information?
Once signed into your account, you can update your billing information by clicking
Profile at the top right. Then select Purchases. Under Payment Method, click on Change Payment Method to update your billing information.
How do I cancel my recurring subscription?
Once signed into your account, you can cancel your subscription by clicking Profile at the top right. Then select Purchases. Click on Cancel Membership then follow the on-screen prompts.
Check out our Help Center
Our help center is a valuable resource for finding answers to a variety of questions. Whether you're troubleshooting a technical issue, or seeking guidance on how to navigate our website, our informative articles have got you covered.
View Help Center